FREQUENTLY ASKED QUESTIONS
1) Do you offer free estimates?
Yes. We offer free estimates to anyone within our normal service area.
2) How are your blinds made?
Your design is actually made right onto your new blinds. They will operate just like any other vertical blind.
3) How soon can I expect my new blinds after I place my order?
Anywhere from 2-6 weeks. All of the blinds we produce are handcrafted and material has to be ordered per customer choices.
4) How should I clean my new blinds?
Cleaning is generally not required for our blinds. Should you feel they do, please get in touch with us so that we can suggest the best and safest cleaning methods.
5) What payment options do you offer?
We accept all types of credit cards, along with checks or cash. We also offer no credit check financing for up to 12 months.
6) How long have you been in business? Why haven’t we heard of you before now?
We have been in business since 2004. We rarely advertise since we have a loyal clientele that keeps us busy. We recently have been trying to expand our customer base and market area, so expect to see more of us in the future!
7) Are your blinds expensive?
Most of our customers are pleasantly surprised at our low prices. In fact, our customers will frequently add more blinds to their order once they get a cost estimate from us!
8) Do you offer a warranty?
We offer a lifetime warranty that covers manufacturer’s defects. Any other coverage will be based upon an assessment of damage.
9) Do you charge extra for installation?
Standard installation is included in your purchase price. There are some instances where ladders, special tools, or drills are required and a minimal installation charge is required.
10) What if I wish to change a color on my blinds?
This is easily done and for less than the original cost.